What a pain in the ASS! I won money from them and called and said I would like a check sent to my house. They said your account is not set up for that. I asked to be set up for that. They said they couldn’t do it. I asked why and they said because they couldn’t do it. They wouldn’t tell me why. At this point the customer service agent was getting pissy. I asked to talk to a manager. After waiting 10 minutes she gets back on and said they are too busy. I then asked to explain how bitcoin works. She quickly went over it and left it at that. I WILL NEVER USE BOVADA AGAIN. They are a pain to deal with and I WOULD ADVISE ANYONE THINKING ABOUT USING BOVADA......DON’T.